Contact Us
We’re here to help! Whether you have a question about our pillows, reading cushions, shipping, or anything else — our team is ready to assist you.

📍 Our Location

Schumannstraße 27, 60325 Frankfurt am Main

📧 Email
For customer service and product inquiries:
support@faieseauns.com

We strive to respond to all emails within 24–48 hours (Monday to Friday, excluding public holidays).

📞 Phone Support
（+49）24081880730
Available Monday to Friday, 10:00 AM – 5:00 PM (CET)

🕒 Business Hours
Monday – Friday: 10:00 AM – 6:00 PM
Saturday – Sunday: Closed

📦 Order & Shipping Inquiries
To track your order or ask about delivery, please visit our Order Tracking Page or include your order number in your message.