1. General Information
    We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and use our website faieseauns.com. We comply with the General Data Protection Regulation (GDPR) and the applicable data protection laws in Germany, such as the Federal Data Protection Act (BDSG).
  2. Data Controller
    Company Name: J&C Europe Furniture GmbH
    Registered Address: Schumannstraße 27, 60325 Frankfurt am Main
    Email: support@faieseauns.com
    Phone: （+49）24081880730
  3. What Data We Collect
    We may collect the following personal data:

When you place an order: full name, shipping and billing address, email address, phone number, payment details;

When you register or subscribe: email address, name;

When you contact us: name, email address, and message content;

Automatically collected data: IP address, browser type, operating system, date and time of access, pages visited (via cookies and server logs).

  1. Purpose of Data Processing
    We process your data for the following purposes:

To process and fulfill your orders;

Customer support and communication;

Improve our website and services;

Send newsletters and marketing (only with your explicit consent);

Fulfill legal obligations (e.g. tax records, invoicing);

Prevent fraud and abuse.

  1. Sharing of Personal Data
    We do not sell your data to third parties. However, we may share your data with trusted service providers as necessary:

Payment providers (e.g., Stripe, PayPal);

Shipping providers (e.g., DHL, Hermes);

Technical and hosting services (e.g., WordPress, WooCommerce);

Legal and accounting advisors, if required.

All third-party processors are bound by data processing agreements in accordance with Article 28 GDPR.

  1. Cookies and Tracking Technologies
    Our website uses cookies and similar technologies to enhance your browsing experience. You may control the use of cookies through your browser settings.
  2. Data Retention
    We retain your data only for as long as necessary to fulfill the purposes outlined above or as required by law (e.g., up to 10 years for accounting and tax purposes).
  3. Your Rights Under GDPR
    You have the following rights regarding your personal data:

Right of access to the data we hold about you;

Right to rectification of inaccurate or incomplete data;

Right to erasure (“right to be forgotten”);

Right to restrict processing;

Right to data portability;

Right to object to processing;

Right to withdraw consent at any time (if processing is based on consent);

Right to lodge a complaint with a supervisory authority.

The relevant supervisory authority in Germany is:
The Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Website: https://www.bfdi.bund.de

  1. Data Security
    We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including SSL encryption and access control.
  2. International Data Transfers
    In principle, we process your personal data within the EU/EEA. If data is transferred outside of the EU, we ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs).
  3. Changes to This Policy
    We may update this Privacy Policy from time to time. Changes will be published on this page with an updated “Last Updated” date.