Thank you for visiting and shopping at faieseauns.com. We are proud to offer fast and reliable international shipping to customers around the world. Please review the details of our shipping policy below:

  1. Shipping Locations
    We ship worldwide from our primary warehouse located in Germany.
  2. Processing Time
    Orders are typically processed within 1–3 business days (excluding weekends and holidays). During peak seasons or promotional events, processing time may take slightly longer.
  3. Shipping Time & Rates
    Germany & EU countries: Estimated delivery time is 3–7 business days.

United Kingdom & Switzerland: Estimated delivery time is 5–10 business days.

United States, Canada, Australia: Estimated delivery time is 7–15 business days.

Rest of the world: Estimated delivery time is 10–20 business days.

Shipping rates are calculated at checkout based on your location and selected delivery method. We offer free standard shipping on orders over [€X].

  1. Tracking
    Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your shipment directly through our website or the carrier’s website.
  2. Customs, Duties & Taxes
    International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and vary by destination country. Please check with your local customs office for details.
  3. Delays
    While we do our best to ensure timely delivery, shipping times may occasionally be affected by factors outside our control such as weather, customs clearance, or carrier delays.

Need Help?
If you have any questions regarding shipping or need assistance with your order, feel free to contact our support team at support@faieseauns.com.