1. Scope
    These Terms and Conditions apply to all orders placed through our online shop at faieseauns.com. The goods offered on our website are intended exclusively for consumers residing within the European Union.
  2. Contracting Party
    The purchase agreement is concluded with:
    J&C Europe Furniture GmbH
    Address: Schumannstraße 27, 60325 Frankfurt am Main
    Email: support@faieseauns.com
  3. Conclusion of Contract
    By placing an order on our website, you submit a binding offer to conclude a contract. We accept your offer by sending an order confirmation via email. The languages available for the conclusion of the contract are English and German.
  4. Prices and Payment
    All prices are inclusive of applicable VAT and exclude shipping costs, which are listed separately. We accept the following payment methods:

Credit/Debit Cards

PayPal

Klarna

Bank Transfer (SEPA)

Payment is due immediately upon placing the order unless otherwise agreed.

  1. Shipping and Delivery
    We ship internationally. Delivery times vary depending on destination and are specified on the product page. For more details, please refer to our Shipping Policy.
  2. Retention of Title
    The goods remain our property until full payment has been made.
  3. Right of Withdrawal
    Consumers have a 14-day right to withdraw from the contract without giving any reason. Full details can be found in our Cancellation Policy.
  4. Warranty and Liability
    The statutory warranty rights apply.
    We are liable for damages caused by intentional or grossly negligent breaches of duty. In cases of slight negligence, we are liable only for breach of essential contractual obligations (cardinal duties) and limited to foreseeable damages.
  5. Dispute Resolution
    The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/
    We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
  6. Final Provisions
    German law shall apply, excluding the UN Sales Convention.
    If any provision of these Terms is invalid, the remainder shall remain unaffected.